THE EXPERIENCE
What can I expect from the event?
Discover a new way to enjoy the works of Claude Monet and immerse yourself in the artist's masterpieces at this 360-degree, digital show. Expect digital displays, sound effects, projection mapping and much more!
Where is the experience located?
The experience will take place at Refshalevej 175A & B, 1432 Copenhagen.
Does the exhibition take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 60 to 90 minutes on this experience.
Will there be strobe lights?
No.
Will food and beverage be available on site for purchase?
You will be able to purchase grab-and-go snacks and soft drinks at the venue.
Is there parking available?
There is limited paid parking available at the venue, managed by an independent operator. Alternatively, several paid parking lots are located nearby.
Is there Virtual Reality?
This experience has the option to enjoy virtual reality; please check if your ticket includes it.
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 10 minutes.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event's location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
Flash photography, alcohol, guns, and anything that may disturb the other patrons.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. For this experience, simply show proof of needing a carer ticket at the entrance and the carer will be allowed in for free.
Is the experience accessible for deaf/visually impaired people?
Deaf people will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people.
Will there be strobe lights?
This event won't include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
There are restrooms at the venue —please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there an age requirement?
All ages are welcome to this experience and the space is accessible for prams/strollers. Kids under 4 years old will be allowed in for free.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
TICKETS
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app. You will also find your QR code in your purchase confirmation email.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. No refunds are permitted under any circumstances.
Can I make a group booking?
For groups under 25 people, you can buy your tickets directly through the main page (select the "Group Bundle" option when choosing your ticket type). For special requests or groups over 25, please fill the groups form.
Do you offer press passes?
If you would like a press pass, please email press@feverup.com.
360º 
15,000ft²
Virtual
